Who we are
At BathLay, your trust matters to us. Just like we carefully choose natural ingredients for our handmade soaps, we also take great care of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or shop with BathLay. BathLay is a handmade soap and bathing essentials brand that believes in natural ingredients, gentle care, and honest practices. Your privacy is as important to us as the quality of our products.
Information We Collect
When you connect with BathLay, we may collect limited personal information such as:
- Your name
- Phone number
- Email address
- Shipping and billing address
- Order and payment details (never your card numbers)
- Messages or queries you send us
We collect only what is necessary to serve you better.
How We Use Your Information
Your information helps us to:
- Process and deliver your orders smoothly
- Communicate with you about your purchases
- Answer your questions and support requests
- Improve our products, services, and website experience
- Send you updates, offers, or new product information (only if you choose)
We promise no unnecessary use and no misuse of your data.
Data Protection & Security
At BathLay, we respect your privacy. We use secure systems and trusted platforms to protect your personal information from unauthorized access, loss, or misuse.
Your data stays safe with us, always.
Sharing of Information
We do not sell, rent, or trade your personal information.
Your data may only be shared with:
- Delivery partners (for order shipment)
- Payment gateways (for secure transactions)
- Legal authorities, only if required by law
And that too, only the minimum required.
Cookies & Website Usage
Our website may use cookies to improve your browsing experience, understand visitor behavior, and make our content more useful for you. Cookies never collect personal identity without your consent.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be shared on this page